OVERVIEW MyHarvestHub is campus-aware — your campus selected at signup, your saved addresses, and each order's delivery details all carry campus so fulfillment stays local. We serve Lekki, Ikeja, Gbagada, Yaba, Ilupeju, Abeokuta, Ibadan, Port Harcourt, Abuja, Ghana, London, Manchester, Houston, Toronto, Online and more. FOR BUYERS 1) Choose a primary campus during signup. You can save multiple addresses later, each linked to a campus. 2) At checkout, pick a delivery method: • Pickup: select campus and pickup time (e.g., first or second Sunday service, midweek, or special event). Vendors show only the times they support. • Delivery: choose delivery if the vendor offers it — a per-vendor fee applies. 3) Your pickup or delivery details are saved on the order and in the confirmation email. Bring your order number when collecting. 4) Moved campus? Update it in your profile — future orders will use the new campus; existing orders keep their original details. FOR VENDORS • In Store Settings, set whether you offer pickup, delivery, which services you support and your delivery zones. Changes apply to new checkouts immediately. • Keep business hours and pickup windows clear in your store description. • Enable delivery or a WhatsApp contact option if you serve multiple campuses. TIPS & FAQS • 'No pickup time available' means that vendor doesn't support the selected time — try another time or choose delivery. • Online campus is for orders without physical pickup — it works like any other campus for routing. TRY IT — SANDBOX • Add an address tagged to a different campus in Profile → Addresses → then check out to see the campus reflected at checkout. • Vendor: toggle pickup services in Store Settings and preview how checkout options change.
This guide is the built-in fallback. An admin-published article (slug `help-locations`) will replace it automatically when available.